Unsolicited Remote Assistance October 4, 2007
Posted by dgrundel in Programming and Scripting.17 comments
A few months ago, a gentleman I worked with sent me a link to an interesting article on Lewis Roberts’ blog about offering remote assistance. The article shows Lewis’ method for tweaking a couple files on the client PC that will allow an administrator to connect and control the PC without the user granting permission to do so. Lewis also gave a general outline for a script that could be written to perform the modifications to the client, as well as launch the Remote Assistance (RA) tool on the local PC so that a RA session could be initiated.
I took the ideas Lewis layed out, threw in a few of my own, and came up with a pretty sweet solution. In addition to a script, I created my own custom helpeeaccept.htm, TakeControlMsgs.htm and UnSolicitedRCUI.htm files. Detailed explanation and code are on the next page.